Post Introduction

This role is being exclusively managed by HAYS and further information can be found on the microsite here.

The Church of England Pensions Board is a statutory charitable body, which looks after the welfare of those who retire from the stipendiary ministry of the Church of England, and their widow/er(s) and dependants by the provision of pensions grants and retirement accommodation. 

The Board’s large Housing Department administers the provision of retirement housing for eligible clergy and their spouses in the form of mortgage loans, rented property, shared ownership, and supported Housing.  

The Church of England Pensions Board makes sure that those who have served or worked for the Church of England have a secure retirement. It currently runs 3 separate pension schemes with over 30,000 members for over 250 employers.   

We also provide and maintain housing a range of housing options for retired clergy and eligible family members on both a rented and a shared ownership basis. Housing is primarily provided through;   

• Rented properties located around England and Wales   
• Supported living homes located in 7 schemes around England   
• Shared ownership homes   

Our core objective is to provide quality retirement housing while demonstrating good value for money. 

As Voids Maintenance Manager you will deliver a customer focused and effective property and asset management service that meets the diverse needs of our residents across the rental portfolio.   

You will work collaboratively with business partners and other professionals including maintenance partners, to ensure value for money and quality accommodation that meets decent homes standards, managing works within an annual budget of around £1.5m to £2m    

To be successful, you will need a good and clear understanding of customer service and property maintenance with experience of managing works within occupied housing. An innovator and a problem solver, you will have strong technical knowledge of construction and maintenance works. Along with an engaging and collaborative approach and the ability and motivation to achieve priorities on time and on budget.   

Our properties are located throughout England, and Wales. You will be expected to visit residents in their homes, undertake inspections of properties (including occupied, void and those being considered for purchase) and supervise the works of contractors and consultants. In order to undertake visits, you will need to work flexibly and on occasion, may need to stay overnight away from home.   

You will be assigned a regional area based upon your location. There are currently 4 patches covering the whole of England and Wales. Each patch contains around 300 – 350 homes.   

On occasion it may be necessary for you to undertake works in regions other than your allocated region in order to balance workload between staff or to cover for leave. 

Our main office is located in Westminster and on occasion you will need to attend the office for meetings, training courses and other events.   

Our day to day repairs (up to a value of £1,500 inc. VAT) along with gas servicing and heating system replacement are undertaken by a single provider who operate a contact centre on our behalf. Queries arising from these works are managed by our Property Officers. Major works are arranged by directly us using local contractors. Major works may occur as a follow on from repairs (and be referred to us from our provider) or from queries received directly from customers.   

The majority of void works are undertaken though a single provider, but if more specialised works are required then we appoint a consultant to design and specify the works and to procure and manage a works contractor.    

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department’s needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK’s leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity