Post Introduction

The National Safeguarding Team provides professional safeguarding advice to the Church of England on matters of national policy as part of its wider transformation plan, which includes the development and implementation of national policy, training, quality assurance and audit, and work with survivors. The national safeguarding team also leads complex casework and supports dioceses in their safeguarding of children and adults. 

The Redress Scheme project is part of the Church of England’s Safeguarding Programme, which aims to embed structure, quality assurance and continuous improvement in line with its Safeguarding principles. Following the Church of England’s recently approval of a comprehensive redress scheme for survivors of Church-related abuse, the project is now moving into the implementation phase, and we are looking for a new member of the team to help us prepare for the opening the Scheme. 

The role will work with multiple NCI departments involving, for example, HR & Payroll, Finance & Resources, Legal, among many others as well as Safeguarding Bishops and Safeguarding teams of the Church of England in support to the mission of the Church of England and this Programme’s in particular, as well as external stakeholders, including the media. To assist this project, there is a requirement for a Stakeholder Engagement and Comms Manager role to be performed by a specialist with relevant experience and expertise.   

We are seeking a dynamic and experienced Stakeholder Engagement and Communications Manager to play a pivotal role in the delivery of the Church’s Redress Scheme. This high-profile project requires a strategic communicator and relationship-builder who can lead engagement efforts across the wider Church and National Church Institutions (NCI) staff, ensuring clarity, sensitivity, and impact in all communications.

As a key member of the project team, you will be responsible for developing and executing a comprehensive stakeholder engagement and communications strategy, acting as the face of the programme and ensuring that all stakeholders are informed, consulted, and supported throughout the Scheme’s development and launch.

• Lead stakeholder engagement across diocesan and cathedral safeguarding teams, NCI staff, and external media.
• Develop and deliver a multi-channel communications and engagement strategy.
• Build stakeholder knowledge and capacity to support effective communication and collaboration.
• Serve as the primary point of contact for stakeholder enquiries and engagement.
• Facilitate meetings and consultations, including with volunteer survivors to inform messaging.
• Maintain and update project FAQs and key messaging documents.
• Liaise with the National Communications Team to manage media strategy and press engagement.
• Coordinate out-of-hours media responses via dedicated mobile (as agreed).
• Monitor and report on engagement progress, risks, and feedback to governance boards.
• Create awareness campaign materials and oversee their release in line with Scheme launch.
  

Key Role Requirements 

• Fixed-term contract until June 2026.
• A basic DBS check will be required as part of our pre-employment checks.
• This is a hybrid role with the expectation to work from the office location 1-3 days per week.

• A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department’s needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK’s leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity