Property Compliance Officer
Post Introduction
WE ARE HIRING!
About the Pension Board
The Church of England Pensions Board provides retirement services set by the Church of England for those who have served or worked for the Church. The Pensions Board is a charity within which the Housing department provides retirement accommodation and services, but we are not a registered social housing provider and do not operate as one. The Board’s vision is to deliver a professional, high quality and efficient service to our customers, respecting their needs and the needs of those who provide us with the money to do this
What you'll be doing
The postholder will provide support to our teams within our Housing Department to ensure housing portfolios are legally compliant and to support the effective day-to-day running of works and service contacts. This will require you to engage with our contractors and external consultants to instruct programmes of work. You will also need to engage proactively with customers to arrange access for works/inspections, and help explain the works, and to address any concerns customers may have. You will need to answer the incoming telephone, email, and postal enquiries.
The main duties and responsibilities of your post are outlined in the job description.
Key role requirements
This is a hybrid role, with the expectation to work from the office 1-2 days per week.
Please note: This role is also suited for candidates who choose to work from home. If you opt to be a homeworker, you are responsible for your travel expenses to your primary/base location, as the role requires you to attend infrequent face-to-face meetings 1-2 days per month.
To be successful in this role, you will need to be/have:
- Able to maintain systems to track and monitor work.
- Ability to create, edit and update advanced Excel spreadsheets including the use of lookups and formulas.
- Good verbal and written communication skills.
- Good knowledge of the use of database systems including the ability to generate system reports and to bulk upload data through CSV files.
- Ability to use own judgement and make appropriate decisions.
- Ability to work within a team.
- Ability to work well and effectively under pressure, well organised and able to prioritise work to meet tight deadlines.
- Ability to take accurate notes of meetings with excellent attention to detail.
- Knowledge of Housing/Property databases (QL preferred) (Desirable).
- An awareness of property compliance requirements (Desirable).
What we offer
Your Salary
- A salary of £34,801 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department’s needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK’s leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
ABOUT NATIONAL CHURCH INSTITUTIONS
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.
We Include. You Belong.
Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.
Living out our values in all that we do, we:
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we’re looking for then we would like to hear from you.
Please note: You must have the right to work in the UK to be considered for the role.
