Overview

We Include. You Belong.

Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to ‘develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education’. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.

Part of this provision has been as a very successful national provider of National Professional Qualification (NPQ) programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.

Post Introduction

As Programme Officer, you will support the delivery of the Church of England Education Office’s National Professional Qualification (NPQ) program.

A team of Programme Officers support in a wide variety of areas which are outlined below. This role offers the opportunity to develop project management skills over time, in a holistic way.

The team manages the administration and management of the NPQ work, which is currently undertaken in a variety of portfolios – through directly contracted Delivery Partners and via our National Programme which is delivered directly by the Education Office.

Programme Officers focus on different areas of responsibility in order to ensure the consistent delivery of high-quality programmes across the country.

This is a fixed term contract expected to last for 12 months.

The working hours are 35 per week and are worked remotely (home working). Further details will be discussed at interview.

To arrange an informal conversation about the role and working arrangements, please contact Hulda.Adao@churchofengland.org

The closing date for applications is 19 November 2023 (midnight).

Interviews and assessments will be held online on 23 November​ ​2023.

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minority Ethnic Backgrounds and other under-represented groups.

We offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.

Role Responsibility

The Role

Internal-facing Support:

• Support the Programme Management Team with maintaining the integrity of data within Salesforce.
• NPQ finance administration, including maintaining accurate records to enable timely NPQ invoicing, administrating invoice processes, managing transaction queries and routine payment approvals within the finance system.
• Lead on administrative tasks relating to recruitment of potential NPQ applicants.
• Event administration including keeping the calendar up to date, creating online meetings, liaising with staff who will participate, ensuring Blackboard is updated as needed.
• Support Programme Management Team with preparation of monthly reports, with key updates on recruitment, engagement and quality assurance.
• Admin support within the NPQ Programme Delivery teams, including setting up online forms, managing the NPQ inboxes, Salesforce reporting.

External-facing Support:

• Responsible for the central Programme management inbox.
• Act as key contact for finance, dealing with invoices, any related queries and ensuring accurate records are maintained across different systems.
• Support Programme Leads and Delivery Partners with programme administration, including providing assistance with online events.
• Support applicants with any queries relating to the application process and IT support. Also support with liaising with participant sponsors to ensure their administration is completed.
• Supporting the quality team to track Coaches and Facilitators onboarding, ensuring tasks completed on time and to deadline.
• Providing support to ensure that Delivery Partners are completing all administrative tasks as required.
• Completing evidence checks before Participant Declarations are made to the Department for Education (DfE).

The Ideal Candidate

The Requirements

Essential

Skills/Aptitudes:

• Customer service skills and able to take responsibility for progressing stakeholder queries.
• Proactive and able to work under own initiative to suggest solutions to problems.
• Strong sense of ownership and ability to solve problems.
• Strong attention to detail.
• Proven  communication skills, both written and verbal.
• Excellent organisational skills.
• High proficiency with Microsoft Office, including Excel, Word, and PowerPoint.

Knowledge/Experience:

• Experience working in an administrative environment, including inbox management and phone/email communication with stakeholders.
• Experience working in a pressured environment, meeting milestones and key deliverables.
• Working as part of a team.
• Experience of compiling data, extracting and analysing information.

Personal Attributes:

• Organised methodical approach.
• Pride and commitment to high standards.
• Collaborative team player.
• Excellent communication skills.
• Ability to act with integrity, displaying personal responsibility and ownership of own workload and task completion.

Desirable

Knowledge/Experience:

• Experience in finance administration and reporting.
• Strong analytical skills.
• Advanced statistical analysis and Excel skills.
• Proficiency in using survey technology, for example, Form Assembly.
• Experience using Learning Management System (i.e. Blackboard) and Customer Relationship Management system (i.e. Salesforce).

About Us

In the National Church Institutions (NCIs), we support the mission and ministries of the Church of England. We work with parishes, dioceses, schools, chaplaincies and other ministries, and with national and international partners including mission agencies, and other denominations and faith groups.-.  

Find out more about working for the National Church Institutions at Careers | The Church of England

NCI values

• We strive for excellence 
• We collaborate 
• We act with integrity 
• We show compassion 
• We respect others 

We believe our commitment to belonging and inclusion fuels our progress and drives us forward.  The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values.  Even if you have never thought about working for us before, if you have the skills and experience we’re looking for then we would like to hear from you. 

If there is anything we can do to support you in your application please get in touch via email to hr.recruitment@churchofengland.org

As a Disability Confident Leader, we actively look to attract, recruit and retain those of you who are disabled.  

• We are a member of the Armed Forces Covenant, and welcome applications from those of you who have served in our Armed Forces and their families.