Office Facilities Operative
Post Introduction
The Facilities team plays a crucial role in the maintenance of Church House. Enabling the work of all staff and all their work activities across the Westminster NCI estate.
As an Office Facilities team member, you will support the Facilities Team Leader to make Church House a safe and well managed environment for our staff, Corporation colleagues and visitors. You will be ensuring that tea points are fully stocked, and the refreshments are available to all users. Preparing and delivering catering required to meeting rooms. Managing and supporting the meeting rooms at Church House, from booking, room layout and first line technical support of the AV equipment. Porterage of packages and equipment and assisting with small office moves.
Carrying out some small maintenance work around the building. As a key and valued member of the Technology Services capability within the NCI’s, you will often be the first line of support to all NCI colleagues for general support and advice to enable them to complete their work.
Key Requirements
- This role is a reduced hours role, at 28hrs over a 4-day week, preferably Monday to Thursday.
- This role has the opportunity of additional hours and renumeration, to cover any Annual leave.
- Whilst the NCIs are committed to wellbeing and work/life balance, given the nature of this role, the post-holder will be expected to join the team shift system, working occasional unsocial hours and being on call outside normal working hours.
- Knowledge of the facilities sector, dealing with a variety of stakeholders
- Operational and administrative tasks
- Ability to organise, prioritise, work within a small team
- Good numeracy and IT skills particularly in Microsoft Office
- Friendly and customer focused
- Ability to work on your own initiative and/or part of a team
Qualifications/ Training
- IOSH Trained (or willing to take this qualification)
- DSE Assessor qualification (or willing to take this qualification)
- First aid at work trained (or willing to take this qualification)
- A salary of £ 27,841 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department’s needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK’s leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity

