IT Operations Administrator
Please Note: The application deadline for this post has now passed.
Post Introduction
Join the Church of England as an IT Operations Administrator.
About the Department/Role
The IT Department has undergone a radical transformation. IT now executes a mixture of on premise, Cloud and 3rd party outsourced IT services, in an entirely new and modern IT infrastructure that utilises the latest technologies. The IT function serves 800 staff in NCIs and NCIS co-located bodies and aims to adopt common solutions across NCIs where practical. IT provides a broad range of customer focused IT services such as technical architecture and support, networks, change management, business analysis, project management, Training, Procurement, systems administration, and applications hosting.
What you'll be doing
Join the Church of England as an IT Operations Administrator and be part of a modern, mission driven team at the heart of its national operations. Based in Church House, Westminster, you will be the first point of contact for IT and Office Services support, delivering exceptional 1st line assistance to over 900 users. From resolving technical issues to liaising with third-party vendors to managing hospitality logistics and procurement, your role will be varied, people-focused and essential to smooth day-to-day operations. This is an ideal opportunity for someone with strong troubleshooting skills, a customer-first mindset, and a passion for problem-solving in a collaborative environment.
Key role requirements
- You will be required to work in Church House, Westminster 5 days per week
- A basic DBS will be undertaken for the successful candidate as part of the pre-employment check
- You will need basic IT knowledge to resolve 1st line technical queries that come into the service desk
About You
The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.
Please refer to the Job Description for more information about the role and person specification.
What we offer
Your Salary
- A salary of £34,801 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department’s needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK’s leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
ABOUT NATIONAL CHURCH INSTITUTIONS
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.
We Include. You Belong.
Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.
Living out our values in all that we do, we:
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we’re looking for then we would like to hear from you.
Please note: You must have the right to work in the UK to be considered for the role.
