Post Introduction

The NCI Human Resources team is seeking to hire a Clergy Transition Service Manager.

The purpose of this role is to manage and develop the Clergy Transition Service, building on its reputation for high quality vocational support. In addition to the main task of delivering one to one support to a portfolio of clients, the manager will also explore how to promote the service through additional services e.g. clergy transition workshops. This will involve creating links with other clergy services and development pathways to integrate the CTS and to develop its impact across the Church.  

While the manager will have a primary focus on delivering the transition service, they will also, at times, contribute to the work of the wider HR External Services team, offering additional support where it is needed (e.g. in coaching clergy who are in difficult situations, facilitating conversations during conflict, coaching leaders attending management development programmes etc). 

The Human Resources department provides a strategic and operational HR service to the seven National Church Institutions (NCIs) and the 42 Diocesan Bishops’ offices. Through our External Service team, we also offer HR support on a consultancy basis to other Church of England organisations (e.g. dioceses and cathedrals). This includes supporting individuals via the Clergy Transition Service and through other people focused projects (e.g. coaching, development programmes, organisational development consultancy etc) 

We are a friendly, diverse, well respected, and highly engaged HR team who are committed to actively sharing knowledge and learning across the team and beyond. We encourage flexible working within the team and meet online weekly and in-person once a month for collaboration, knowledge-sharing and building relationships within the team.  

• Deliver transition coaching programmes for a portfolio of clergy clients. This is likely to include one to one coaching (virtual or face-to-face), developing personal profiles, supporting job applications, conducting interview practice sessions, advising on job search techniques, psychometric assessments etc.
• In consultation with a range of stakeholders (including HR External Services and the Ministry Development Team), develop a strategy for the Clergy Transition Service which increases the reach and impact of the service and integrates it into wider vocational support for clergy
• Develop and deliver career transition workshops and programmes across the Church including working with internal and external partners (e.g. freelance colleagues and volunteers)
• Work in partnership with other departments within the NCIs in order to keep up to date with opportunities within the Church of England network as well as promoting internal appointments
• Develop and deliver a promotion strategy for the service (i.e. marketing and raising awareness)
• Engage with networks and develop relationships with stakeholders (including members of the C of E HR Network, clergy networks) to promote and align the service offerings with other NCI and wider Church activities
• Manage and develop all policies and procedures related to the service
• Report progress and reach to senior stakeholders at regular intervals (e.g. no. of clients, dioceses involved, current trends and needs etc)
• Conducting clergy transition and vocations related research to support delivery
• Contribute to External Services projects where appropriate (e.g. coaching leaders on a management development programme, conducting facilitated conversations during interpersonal conflict)
• Manage all administrative arrangements for client sessions including booking meetings, creating contracts, developing promotional materials, maintaining records etc
• Attending HR meetings as required.

The Church of England is for everyone, and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. 

 Knowledge/Experience 

• Extensive experience in and knowledge of providing career development and role transition advice and support through one-to-one coaching with individuals at differing career stages
• Excellent working knowledge of the current strategy, culture and challenges of the Church of England at national and parish level
• Good understanding of the nature of discernment, the clergy life cycle, vocational exploration and relevant ministerial frameworks
• Experience of managing and developing a multi-stakeholder, client centric service or programme including information management, promotional activities, network building, supplier management, stakeholder engagement, monitoring and reporting etc
• Experience in working confidentially and with advanced levels of discretion in a highly networked organisation 
• Understanding of issues of safeguarding in ministry and associated training and processes
• Experience of using Microsoft Office packages including SharePoint, Teams and Zoom 

Skills & Abilities: 

• The successful candidate will be a qualified coach with excellent interpersonal skills including listening, questioning, advising, challenging and high levels of emotional intelligence
• You will have high levels of discretion and sensitivity, able to hold tight boundaries of confidentiality
• You will have an ability to relate to the challenges and aspirations of clergy working within the current Church of England including across the whole range of Church traditions
• Qualifications in career coaching, counselling, psychometric and 360 assessments would be an advantage
• You will be able to design and deliver high-quality group workshops and presentations and work with groups exploring vocations and career transition
• You will be proactive, self-starting and able to work independently, combining managing and promoting the service with one-to-one delivery of coaching and support to individuals
• You will be comfortable working in a faith environment with issues of Christian vocation, discernment and spirituality 
• You will have an excellent ability to build positive long-term relationships with clients, colleagues, suppliers, partners and other stakeholders
• The role will require you to be highly organised, flexible and committed to providing a high-quality service to individuals, dioceses and other groups
• It will also require you to be creative and think strategically about how to develop and promote a service which is relevant and useful to individuals as well as being aligned with the wider organisational context

• A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department’s needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK’s leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity